Service Directory

OperationalDisciplines.

ZEN Logistics services

Comprehensive premium logistics solutions for furniture, appliances, and luxury goods across Spain and selected international markets.

WHITE-

White Glove Delivery

Project-led delivery with protective handling, room placement, unpacking, packaging removal, and a final on-site check before closeout.
01 // Review the Scope

We review the items, destination, access conditions, and handover requirements before confirming the delivery plan.

02 // Prepare & Transport

Items are prepared for transport according to their size, finish, and handling requirements before moving to the destination.

03 // Place & Check

At destination, the team places the items as agreed, completes unpacking where included, and checks the condition with the client or site contact.

04 // Document & Close Out

We document the handover, note any observations, and close the service with the agreed confirmation record.

Tariff Parameter: Project quote based on items, access, distance, and service scope

FURNIT

Furniture Delivery

Furniture delivery coordinated around product profile, destination access, site contacts, and the final handover expected by the client, showroom, or project team.
01 // Review Scope & Access

We review the item list, collection point, destination, access conditions, and expected handover before confirming the delivery plan.

02 // Schedule & Prepare

The move is scheduled around access windows, route needs, protective handling, and any unpacking or removal scope agreed in advance.

03 // Deliver & Place

At destination, the team delivers to the agreed point, places the items within the confirmed scope, and coordinates directly with the relevant contact if needed.

04 // Record the Handover

We close the delivery with the agreed confirmation method, whether that is a signature, photo record, site note, or documented receipt.

Tariff Parameter: Project quote based on item count, distance, access, and service level

FURNIT

Furniture Installation

Installation support organised around product lists, room sequence, access conditions, and the level of finish expected at handover.
01 // Review the Brief

We review the product list, installation sequence, fixing requirements, and site conditions before confirming the visit.

02 // Stage & Prepare

The team prepares the work area, checks access, protects the relevant surfaces, and stages the tools and materials required for the agreed task.

03 // Install & Align

Each item is assembled and positioned according to the brief, with alignment, leveling, and fixing reviewed as part of the agreed installation scope.

04 // Walkthrough & Closeout

We review the completed installation, clear the agreed packaging waste, and close the work with the client, PM, or site contact.

Tariff Parameter: Project quote based on furniture type, quantity, and installation complexity

LOGIST

Premium Logistics

Project-led logistics support for teams that need clear coordination between inbound stock, staging, delivery sequencing, and documented handover.
01 // Map the Flow

We review product origins, staging needs, destination sequence, and the teams involved before defining the operating flow.

02 // Receive & Stage

Incoming goods are checked, organized, and prepared around the agreed handover points, staging logic, and onward movement plan.

03 // Dispatch in Sequence

Transport, delivery waves, and release timing are aligned according to the actual sequence required by the project.

04 // Document the Handover

The project closes with the agreed delivery, receipt, and commercial completion records for each relevant stage.

Tariff Parameter: Project quote based on volume, complexity, and service scope

ECOMME

Ecommerce Logistics

Fulfillment coordination designed around product flow, order handling, and the brand standards expected by your customers.
01 // Map the Flow

We define how orders, inventory, packaging rules, and returns should move through the operation.

02 // Receive Inventory

Incoming stock is checked and organized so it is ready for order preparation.

03 // Prepare Orders

Orders are picked, packed, and documented according to the agreed workflow and brand requirements.

04 // Dispatch & Returns

Outbound shipments and reverse flows are coordinated so the order cycle stays clear and controlled.

Tariff Parameter: Project quote based on order profile, stock profile, and service scope

B2B-DI

B2B Distribution

B2B distribution coordinated around receiving instructions, delivery appointments, and clean commercial handover.
01 // Prepare the Inventory

The freight is organized according to destination, appointment needs, and receiving requirements.

02 // Coordinate the Appointment

Delivery windows and site instructions are confirmed before dispatch.

03 // Execute the Delivery

The shipment is delivered to the agreed receiving point with the handling level defined in the scope.

04 // Record the Handover

Commercial proof of delivery is captured according to the account's documentation needs.

Tariff Parameter: Project quote based on route profile, volume, and delivery requirements

LAST-M

Last Mile Delivery

Final-mile delivery coordinated around route conditions, destination access, and the handover standards expected by the client.
01 // Plan the Route

We review the destination, access constraints, and handover conditions before dispatch.

02 // Coordinate the Recipient

The handover window and any special instructions are confirmed through the agreed communication flow.

03 // Complete the Delivery

The final-mile handover is executed according to the service scope and destination conditions.

04 // Close the Record

The service is closed with the agreed delivery confirmation and any relevant site notes.

Tariff Parameter: Project quote based on route, item profile, and handover requirements

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